Updated 23 October 2026 · plain language, on purpose.
The short version
ReadyEye shows public-safety information from official sources. Anyone can look around without an account: the map, alerts, help and news. An account is needed only to follow an event, post a sighting, add a property or trip, or get alerts for your places.
If you set up an account, we keep the minimum: your email, a display name, the communities you watch, any properties you add, and your alert choices. We use it to run your account and to send the alerts you ask for. If you tick the email box, you'll also hear from us about news, offers and anything interesting about ReadyEye — untick it any time in Settings.
ReadyEye is independent and not affiliated with any government. It is a companion to 911 and Alert Ready, not a replacement.
What we collect without an account
A random id stored in your browser so the app can remember your watched communities and your settings. It is not tied to your name. Once a day it is turned into a one-way hash on our server so we can count how many devices use the app; the id itself is not stored by us.
If you allow it, your location. Your last known position is kept in your browser's storage on your device so distances to fires, alerts and sightings can be shown. It leaves the device in two cases. To look up the fire danger for that spot, the position goes to our server for that answer and is not stored. And if you are signed in and turn on alerts near you, the position is saved with your account (see Notifications). When you post a sighting, the map point you choose is stored with that report (see Sightings and photos).
When you search for a street address, the words you type go through our server to Natural Resources Canada's address service (the Geolocator) to find it. We don't store the search; a one-way hash of your connection's address is used only to count requests and stop abuse. The one exception: when a search finds nothing in Ontario, we keep the words typed (for example “Calgary”) and a count, so we know where people want ReadyEye next — never who searched, their account or their location.
We use no advertising trackers and no third-party analytics scripts.
To make the app better we also record which screens and features are used — for example that a map layer was switched on, or that an alert was opened. These records carry no name, email, address, location or free text. They are tied to the random id above, which is turned into a one-way hash with a key that changes every three months; the records are kept for 90 days and after that only as totals. Nothing is sent to any other company. You can turn this off in Settings under “Help improve ReadyEye”.
What we collect with an account
Your email (from Google, Apple, or the one you type), a display name, the communities you watch, and the properties you add (the name you give it, the address as you typed or picked it, its map point, its alert radius and whether it is monitored), so they follow you to any device.
If you tick the updates box, the exact wording you agreed to and when — Canada's anti-spam law asks us to keep that proof. You can withdraw consent any time from Settings or the link in any email.
Anything you post — a report, a photo, a note — is kept with your account for the record of the event.
Sightings and photos
A sighting is stored with the map point you chose, the kind of event, your note, and your display name. The display name and the map point appear on the public report card. Before a person sees it, every report (the kind, your note, your display name and any photo) is checked for safety by an AI service, Anthropic, working on our instructions; it keeps nothing and learns nothing from it. Reports show as Unconfirmed until a person on the crew checks them; a report that fails the safety screen is not shown at all.
ReadyEye never reads your photo library. The only photo we receive is one you choose to attach to a sighting. Photos go into a private storage bucket. Nobody can browse it. A photo is shown only through a short-lived link, and only after a person has checked the report and while it is visible.
Notifications
Signed-in members choose what they are alerted about: events they follow, events within a radius of their properties, and — only if they turn it on — events near where they are. The choices (push, email, near me, the radius and quiet hours) are stored with the account.
Near me: while it is on, the position your device gives us is saved with your account each time you open ReadyEye, replacing the last one. It is the point only, not where you went in between, and a position older than seven days is ignored. Turning near me off stops it.
To deliver a push notification we store what your device gives us: the push address, its keys, the device or browser type and your account id. Email alerts go to your account email through our email service (Resend). We keep a record of each alert sent to you (what, when, why and how) so you can see your own history; since 23 October 2026 that record also notes whether a push was shown and opened on your device, and whether you tapped the link in an alert email — nothing else about the tap, and never where you were. Turning notifications off, or deleting your account, removes the push address; deleting your account removes the rest.
Contact and the launch list
The contact form stores your name, email, topic and message, plus the browser type and a one-way hash of your connection's address, so the crew can reply and stop abuse. The message is also relayed to our inbox.
The launch list stores your email, the platform you picked, the consent sentence you agreed to and its version, the browser type and the same one-way hash. You get one email, on launch day. Ask through Contact us on the landing page and you are removed.
Cookies and storage
Your browser keeps a handful of ReadyEye entries (they all start with readyeye:) for your settings, your watched communities, your last known position and the random id above, plus a one-session marker so a visit is counted once. If you sign in, the sign-in service (Supabase) sets the cookies that keep you signed in. There are no advertising cookies. When you create an account, sign in, post a sighting or send us a message, Cloudflare's Turnstile checks that a person (not a script) is sending it: it looks at your browser and connection for that moment only, sets no tracking cookies and isn't used for advertising.
Where it lives and who can see it
Data is hosted with Supabase (North America) and Vercel, reports are safety-screened by Anthropic, Cloudflare checks the forms are sent by a person, and emails are sent through Resend; each works on our instructions only, and all may process data in the United States. Two members of the ReadyEye crew can see account records to run the service. Nobody else can.
Official feeds we relay (Ontario's fire map, Environment Canada, Alert Ready and others) are read from their publishers; we send them nothing about you.
How long we keep it
This is the intended schedule; counsel may adjust it before the app-store release. Account data: until you delete the account. Contact messages: 12 months. The launch list: until the launch email is sent, plus 30 days. Device-day counts: kept as hashes that contain no personal data.
Your choices
Delete your account in the app: Settings, then Your account, then Delete account. It happens right away; what goes and what stays is set out at readyeye.app/delete-account. Can't sign in? Email support@readyeye.app from the address on the account and it is gone within seven days.
Watched communities, settings and your last known position live in your browser and can be cleared by clearing site data.
Who we are
ReadyEye is run by ReadyEye Inc., a Canadian federal corporation based in Ontario. Contact: support@readyeye.app, or the message box at readyeye.app/support.
This page is governed by the laws of Ontario, Canada, the same as the terms.
Changes
We date this page and note what changed. 6 October 2026: account deletion moved into the app; the operator is named; one support address; the page now says when a position leaves the device, names the safety-screening service, and lists properties. Questions: support@readyeye.app.